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What guests said about Longhorsley:
4.0
Scored 4.0
Only nice thing was the land and gardens, everything else...
Only nice thing was the land and gardens, everything else was a dive. No aircon in room really old bathroom and dirty floor granite. Really needs upgraded. Wish we staying in a Premier Inn instead. We had breakfast included but wasn't great at all we opted to eat out on the second day. Really don't recomend at all.
Kym
United Kingdom
10
Scored 10
7 adults stayed here for the weekend.
7 adults stayed here for the weekend. Such a beautiful cottage, with everything you need at hand. The cottage is massive! Plenty of space to socialise, or if you want to, relax on your own. The weather was glorious, so we enjoyed soaking up the sun in the garden. It was so peaceful and the views are stunning! We would definitely recommend staying at Blackpool Farm Cottage.
Lynn
United Kingdom
10
Scored 10
A great place to relax and get away from everything for a...
A great place to relax and get away from everything for a short while. The staff were very friendly and helpful, the room was spacious and comfortable and the grounds were good for gentle walks - we didn't play golf but it's there if you need it!! The main restaurant wasn't open but the food in the on site pub was good.
Lynne
United Kingdom
2.0
Scored 2.0
The photo and description of the rooms are not correct, the...
The photo and description of the rooms are not correct, the window was that small and high you could not see out of it, no comfortable lounge chairs in room as it was too small. Stuck up in a attic room with a sloping ceiling
Pool area not clean towels left on beds not being used and cups and drink bottles left, changing area not clear, slippers and towel left in there, for over a hour
Make your own bed ! What’s the excuse for this
Restaurant staff excellent, meals lovely
This WAS one of our favourite hotels, never again
Kathryn
United Kingdom
4.0
Scored 4.0
We planned for a luxurious stay, maybe our very last holiday...
We planned for a luxurious stay, maybe our very last holiday and needed and booked an accessible room. Our first berth was a suite, very acceptable but an awkward trip from the lift and without bathroom aids. When the lift broke down our second room was so far from reception that we had to use the car to get there due to my partner's disability - and given the daily change in room rate was sometimes dearer than the suite, which we only found out at check-out. Isolation, inconvenience and uncertainty completely ruined our stay and we could not possibly recommend the hotel as it presently managed.
Stephen
United Kingdom
10
Scored 10
Hotel staff are very helpful, sauna and swimming pool are...
Hotel staff are very helpful, sauna and swimming pool are right on the hotel and clean. The pub menu hasn't got loads of variety, but the food was good, also not a good variety of drinks available at the hotel and the pub.
The breakfasts were lovely. The hotel grounds were beautiful. The rooms were a nice size and comfy beds. I’m sorry but I didn’t catch her name but the dark haired girl was lovely on reception, the dark haired waitress was nice as well as the blonde lady who wears red lipstick (so sorry i didn’t catch their names). Unfortunately the rest just seemed to make us feel like we were an inconvenience. Especially the blonde older lady who worked in the bar.
Breakfast was excellent. The hot food and cold breakfast buffet were excellent. The service the team provided was also excellent, they remembered us over our stay and really looked after us. The room is also excellent with sun in the morning and great views.
Spar - a good addition to your stay with nice facilities
Location - the location of the hotel is also great and within easy reach of all the key attractions.
Breakfast was great and the evening meal was lovely. I had a lovely room near the Spa and the bed was very comfortable. The staff are always pleasant and always have time for conversation. The Spa staff are also very nice, friendly and do great treatments.
We were attending my sons wedding, brilliant hotel and spa facilities, nothing was a trouble for any of the staff, they were fantastic.
Especially the duty manager Jessica who made sure the wedding went ahead without any problems
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