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What Guests Said About Bhurban:
2.0
Scored 2.0
i had to leave the hotel an hour after check in because he...
i had to leave the hotel an hour after check in because he place was in such sorry state. not recommended for families at all.
unsafe place with random men roaming around. anyone could come up to our apartment and take a look. absolutely sorry state of affairs. terrible experience. not recommended to anyone.
Also, rude staff. used abusive language with me.
A
Anonymous
4.0
Scored 4.0
Location was away from traffic and busy areas which was good...
Location was away from traffic and busy areas which was good. But they were packed to capacity due to which they did not give attention as in the past. Further, they had a musical concert @ Rs.15000 per person and those who did not opt for it, had limited choice in dining because their restaurants were closed on night 13th/14th August.
Shabih
6.0
Scored 6.0
1- Ambience : front desk corwded not a proper queue followed...
1- Ambience : front desk corwded not a proper queue followed.
2- Hosue keeping services are really poor, they missed cleaning surface and areas, lobby side windows locks are not porpley function, wash room showers not working, food basket missed int he room, we have to call two to three for these petty services to make it working.
3- Parking not propely managed someone parked car in such a way that it looks occupied two parkings.
4- Overall food is pathetic in buffet, breakfast and Al-cart in chinese cusine.
5- Lobby fast food is better but not signature.
In 5-Star I mean you are not expecting such blunders
Khurram Aman
Pakistan
8.0
Scored 8.0
Mesmerizing weather and awesome beauty of the town.
Mesmerizing weather and awesome beauty of the town. After Pearl Continental Hotel in Bhuban, I would recommend "Holiday Grand Resort Hotel" that is great value of money and have excellent staff to serve you.
Khalid
Pakistan
10
Scored 10
I liked the views from room most.
I liked the views from room most.
They did had live music could just sit in Gallery and listen to it.
Facilites for children were there but did not get chance to use it. If you ever travel there and eat only order local food not fast food.
Ruquia
United Kingdom
4.0
Scored 4.0
Over priced lodging
Rude Reception staff
Over priced lodging
Rude Reception staff
False charges posting
Not great value for money
Untidy and congested dining room for breakfast
Expensive food
Locations and view is nice
Property is old but maintained
Enjoyed my stay at Haven Resort Bhurban. Amazing place to stay with family. I loved neat and clean rooms, bathrooms, bedsheets, cozy beds, lot of space to sit outside and enjoy beautiful view. Host and caretaker on site are very cooperative and helpful. We cooked our food in kitchen facility provided free of charge. Property is well maintained, equipped with all required amenities.Real value for money. Highly recommended place if anyone need neat and clean environment with beautiful view.
I had an amazing experience at the European Complex. The room was tidy & comfortable having a panoramic view and a great ambiance. The Garden & kids area was a cherry on top. Fruit tress, especialy fennel seed frangrance uplifted the enviroment with its pleasant scent. The food was delicious. The staff was trained & helpful. My stay with my sister and her kids was remarkable and unforgetable. I must say it is a best & secure place for families & females.
Will visit again. InshaAllah
Apartment is a quiet, clean, spacious and calming place. It is very near the PC Bhurban and close to lovely nature. You can see the Kashmir valley from apartment balcony But you can’t hear the noise of the streets in the apartment. The whole place made us feel at ease. Host Mr Sohaib was very nice, easy to talk to and very friendly and arrangements was awesome. I would definitely come again!
Comfortable and cozy atmosphere,rooms were immaculately clean and maintained, location was extremely convenient,staff were frienldy and welcoming, provided excellent customer service,apt was well equipped with all the necessary amenities and facilities,very convenient parking, excellent value for money, exceeding expectations..
Very nicely maintained place. Well thought off and smaller details all cared for. Professional staff. Good service and decent food. Nice terraces with great views.
Access road is a nightmare though. Something needs to be done to fix that. Also a signboard of the place should be at the turnoff point on Murree Bhurban road.
My stay was a memorable experience. I extend my sincere gratitude to the entire team for their dedication to creating a welcoming and comfortable environment. I wholeheartedly recommend this hotel] to fellow travellers and look forward to returning in the future.
Exceptional value of money. Great location between Murree and Bhurban. The access road needs repair but if you can look beyond that it is great. You can even get a PC Bhurban entry card/voucher if you book your stay here! Highly recommended!
The Customer Service by Mr. Muzammil. He is excellent in support. he was always there when you need him. some times you dont pay for hotel, you pay for service. Bhurban Hills was combo. I am very happy and would like to stay again.
Well maintained and clean place to stay. Hosts were very good plus they allowed flexible check in and check out timings. Best place to stay in bhurban. Good wifi and safe parking space for cars. Perfect view of valley from rooms.
The Valley view is very beautiful, which you can enjoy from your room balcony as well. The hotel building is well maintained. Ample of room for walking in woods and gardens. Have a variety of food.
Excellent place in the excellent scenic Bhurban. The views from apartment balcony are really beautiful. The apartment itself is exactly like it is shown in the pictures.
Very courteous staff at front desk. We were facilitated and taken care of very well. Hotel location is great as always and there was good management all around.
Very good and comfortable stay.enjoyed alot all facilities available.will come again with my family.staff and owner is so coperative. Cleanliness excellent
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