Elsinore Hotel does not have a lift and for this reason, we cannot accommodate people with walking or breathing difficulties. Furthermore, the hotel staff is happy to help with baggage if you are struggling with the stairs. We do not have or promise any facilities for disabled people. So if you struggle with stairs or you have any other breathing difficulty this will not be suitable for you.

Children and Extra Bed Policy:

One child under 12 years is charged £ 10.00 per night when using existing beds, this amount will be automatically charged from the card provided at the time of booking. A travel cot can be provided on request only.

No pets allowed (policy applies). Guide Dogs are accepted when the dog owner will provide us with a valid document that certifies that this is a Guide Dog. A copy of this certificate will be taken ( this is hotel records and it will help us prove that the dog is a guide dog in case other guests will make a complaint / some have strong pets allergies )

Please do not hesitate to contact us via Booking Com if you have any further inquiries about the property or about your reservation. We will do our best to provide all the information needed to make your stay the most enjoyable.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。