Reception closes at 18:00 each evening, however, there is a self check-in system for guests arriving out of hours.

When Reception is closed later, guests can make use of our user-friendly SELF CHECK-IN system to arrive at a convenient time.

If a guest has not arrived when we move to the Self Check-In system we will CALL, send a TEXT MESSAGE or leave a VOICEMAIL. If we don't have a valid UK mobile phone number or we cannot make contact by telephone, we will send an EMAIL. This must be arranged by Reception & the Guest by 1900 hrs to be considered in place, please do not assume otherwise and simply arrive late, thanks.

We cannot guarantee your admission into the hotel if not arranged by 1900. We will provide a Safe Number and a Safe Code. Guests use those details to access one of our key safes located just inside the main entrance. The room key card will be inside the safe

The central heating operates from 06:00 to 10:00 and from 17:00 to 23:00. Guests who require additional heating outside these times may hire a portable heater from reception during opening hours.

Guests are welcome to bring takeaway food back to the property to eat on the first floor seafront veranda. Plates, cutlery, napkins, glassware and a microwave are provided.

Please note that there is no elevator within the property. Guests with mobility concerns should contact the property to discuss arrangements prior to booking.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知The Royal Clarence Hotel (on the Seafront)您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间不接待来自特定国家/地区的客人。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

不得因新冠肺炎（COVID-19）隔离目的入住该住宿。

需支付损毁押金：£100。 住宿将在到店前天收取此费用。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。