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Get the celebrity treatment with world-class service at Palmstone Retreat

Situated in dense rainforest of Kitulgala, Palmstone Retreat offers the benefits of an outdoor swimming pool, a waterfall and a spectacular view of nature. Free WiFi access is available throughout the property. The spacious and bright air-conditioned rooms have flat-screen cable TV and seating area with sofa. The attached bathrooms come with free toiletries, a hairdryer and shower. Rooms also have the option of a private plunge pool and sauna or a spa bath and private deck. Guests can enjoy water rafting and bird watching at the property. The area is popular for canoeing. The restaurant offers both international and local cuisine. Guests can enjoy a romantic dining experience on the private deck overlooking the waterfall. Room service is available. Nuwara Eliya is about 80 km from Palmstone Retreat. The Bandaranaike International Airport is about 150 km from the property.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Halal, Gluten-free, Asian

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
8.3
Cleanliness
8.9
Comfort
8.7
Value for money
8.1
Location
9.0
Free WiFi
5.0
Low score for Kitulgala
Select topics to read reviews:

See what guests loved the most:

  • Hetal
    Kenya Kenya
    The Srilankan Breakfast was amazing. Induneel was great with his service. Accept he wont serve us if the whole group was not there. that aspect didnt work with kids.
  • Ahmad
    United Arab Emirates United Arab Emirates
    Everything about our stay was incredible. The staff made our stay extra special. Our room had a private pool which faced the jungle and it was very relaxing to enjoy a dip in the heated pool while being inside the jungle and listening to the river...
  • Sara
    United Kingdom United Kingdom
    This was the most amazing hotel I have stayed in , beautiful setting and very calming , we swam in the river , the piling pool at our room was amazing as was the steam room. The food was great and the staff couldn’t do enough for you . I highly...

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      American • Chinese • French • Indian • Italian • Seafood • Local • Asian • European
    • Ambiance
      Family friendly • Romantic
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free

Facilities of Palmstone Retreat
Great facilities! Review score, 8.3

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Family rooms
  • Free WiFi
  • Facilities for disabled guests
  • Restaurant
  • Room service
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)
View
  • River view
  • Lake view
  • View
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Garden
Kitchen
  • Tumble dryer
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
  • Hiking
    Additional charge
  • Canoeing
    Additional charge
  • Billiards
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Lockers
    • Private check-in/check-out
    • Express check-in/check-out
    Cleaning services
    • Daily housekeeping
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Safety deposit box
    General
    • Shuttle service
    • Shared lounge/TV area
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Hardwood or parquet floors
    • Soundproofing
    • Private entrance
    • Car hire
    • Interconnected room(s) available
    • Carpeted
    • Soundproof rooms
    • Fan
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Room service
    Accessibility
    • Higher level toilet
    • Entire unit located on ground floor
    Building characteristics
    • Detached
    Outdoor swimming pool
    Free!
    • Open all year
    Wellness
    • Kids' pool
    • Fitness/spa locker rooms
    • Personal trainer
    • Steam room
    • Water slide
    • Hot tub/Jacuzzi
    • Sauna
      Additional charge
    Languages spoken
    • English
    • Tamil

    House rules

    Palmstone Retreat takes special requests - add in the next step!

    Check-in

    From 14:00 to 15:00

    Check-out

    From 11:00 to 11:30

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Extra bed upon request
    US$15 per child, per night
    Cot upon request
    Free
    3 - 12 years
    Extra bed upon request
    US$15 per child, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card Cash Palmstone Retreat accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please note:

    - All rooms are non smoking

    - The property does not sell alcohol. Guests are free to bring their own.

    - Extremely low vehicles like Prius may find it hard to navigate the last few kilometers to Palmstone.

    Please note that the property can arrange for a free transfer from the Kitugala town. Guests who wish to use this facility can contact the property directly.

    Please inform Palmstone Retreat in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    FAQs about Palmstone Retreat

    • Palmstone Retreat offers the following activities / services (charges may apply):

      • Hot tub/Jacuzzi
      • Sauna
      • Cycling
      • Hiking
      • Billiards
      • Canoeing
      • Bike tours
      • Personal trainer
      • Steam room
      • Swimming Pool
      • Fitness/spa locker rooms
      • Walking tours

    • Palmstone Retreat has 1 restaurant:

      • Restaurant #1

    • Check-in at Palmstone Retreat is from 14:00, and check-out is until 11:30.

    • The prices at Palmstone Retreat may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Palmstone Retreat on this page.

    • Room options at Palmstone Retreat include:

      • Suite

    • Palmstone Retreat is 1.4 miles from the centre of Kitulgala. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.