Credit cards are not accepted. The property will contact guests in advance to arrange payment of the deposit.

Payment before arrival via PayPal, deposit or bank transfer is required. The property will contact you after booking with instructions.

Cleaning service is available under direct request on reception . If requested, please deliver your key before leaving the Hotel, otherwise, the rooms will only be entered to remove garbage and replace toiletries.

Housekeeping service is available upon request every third day from 10:30 to 13:30.

Damage or breakdown, supplements or additional services will have a an extra charge that must be paid in cash or taken from the damage deposit.

The Hotel is not responsible for general failures in electricity and/or Wi-Fi signal, beyond its competence. This can usually occur during the rainy and hurricane season, from July to mid-October.

This property has taken some steps to offer more sustainable and environmentally friendly trips. Reduce reuse recycle. For this reason, some services such as the replacement of towels and the daily cleaning service have varied.

请您提前告知Hotel Quinta Mar y Selva您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

到店时需支付损毁押金：MXN 500。 该押金将以现金形式收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将以现金形式全额返还。