Credit cards are not accepted. The property will contact guests in advance to arrange payment of the deposit.

Payment before arrival via PayPal, deposit or bank transfer is required. The property will contact you after booking with instructions.

Cleaning service is available under direct request on reception . If requested, please deliver your key before leaving the Hotel, otherwise, the rooms will only be entered to remove garbage and replace toiletries.

Housekeeping service is available upon request every third day from 10:30 to 13:30.

Damage or breakdown, supplements or additional services will have a an extra charge that must be paid in cash or taken from the damage deposit.

The Hotel is not responsible for general failures in electricity and/or Wi-Fi signal, beyond its competence. This can usually occur during the rainy and hurricane season, from July to mid-October.

This property has taken some steps to offer more sustainable and environmentally friendly trips. Reduce reuse recycle. For this reason, some services such as the replacement of towels and the daily cleaning service have varied.

請提前告知Hotel Quinta Mar y Selva您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

客人需於入住前轉帳預付訂金，以作為訂房擔保。住宿處會在完成預訂後聯繫您，提供銀行轉帳相關指示。

因應新冠肺炎（COVID-19）疫情，此住宿現正採取行動以保障顧客與員工的安全，故可能會減少或停止提供某些服務與設施。

入住時須支付 MXN 500 損壞押金。 此筆費用將以現金支付。 您辦理退房時將獲得退費。 住宿檢查確認後會以現金全額退還押金。