Guests must show a photo identification and valid credit or visa debit card upon check-in. We will copy the cards and pre-authorize the bank card for security. Please note that the name on the photo ID and the bank card must be the same.

For guests who don't have a valid bank card under the ID's name, a cash damage deposit of NZD 350 is required. The deposit will be refunded subject to an inspection of the property.

Please note that this property may reject the stay if the guest does not have a valid photo identification card.

If a third party makes the reservation, a formal email with the party's photo ID/bank card information and authorisation will be requested.

A 3% surcharge fee applies for credit card payments.

All special requests are subject to availability, and additional charges may apply.

Our onsite restaurant is in different ownership and operates in a limited time frame due to COVID. Please contact Platform 8 for more details regarding the dining.

Our breakfast is packed-up food delivered to the guest room, including toast, yogurt, fruits, etc.

Due to COVID, the housekeeper will not enter and clean the guest room staying more than one night to reduce the close contact. Guests can still request this service from the staff or have supplements like tea/coffee bags, toilet paper etc., at the reception.

This property is taking steps to help protect the safety of guests and staff in COVID. Please follow the COVID safety code in the building.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Grand Central Serviced Apartments您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

到店时需支付损毁押金：NZD 100。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。