Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. The tax is applied per room when the room is shared by a taxable and nontaxable guest. When the exoneration of the 18% IVA applies, is only valid for food, non-alcoholic drinks and accommodation charges, it doesn't apply for items from the mini-bar.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

When booking more than 5 rooms, different policies and additional supplements may apply.

In accordance with the new provisions in force as of April 17, 2021 (DS No. 005-2021-MINCETUR)For the entry of minors accompanied by one or both parents, it is mandatory to carry the passport or identity card of the minor. It is also a requirement to present at the hotel, the birth certificate or birth certificate; as well as passport or identity card of the accompanying parent, as appropriate.

According to Peruvian law (Law No. 28194), any payment from PEN 2,000.00 or USD 500.00 must not be settled in cash and cannot be divided into multiple payments less than the limited set. Guests can make these payments by credit card or other methods approved by the hotel and Peruvian law.

Els clients han de presentar un document d’identitat amb fotografia i una targeta de crèdit durant el registre d’entrada. Les peticions especials són segons disponibilitat i poden comportar suplements.

Els menors de 18 anys només poden fer el check-in acompanyats d'un progenitor o tutor legal.

A causa del coronavirus (Covid-19), aquest allotjament està prenent mesures per protegir la seguretat dels clients i empleats. Per aquest motiu, pot ser que alguns serveis i equipament es vegin reduïts o que no estiguin disponibles.

Els serveis de spa i gimnàs d'aquest allotjament no estan disponibles a causa del coronavirus (Covid-19).

A causa del coronavirus (Covid-19), assegura't que a l'hora de reservar en aquest allotjament segueixes les directrius del govern local de la destinació pel que fa al motiu del viatge i la mida màxima del grup, entre d'altres.

S'ofereix seguiment mèdic als clients que estiguin fent quarantena a causa del coronavirus (Covid-19). El seguiment es farà en persona o de manera virtual, segons el tipus d'allotjament i la ubicació.