Please note that guests who do not stay the full length of their reservation after check-in will be charged the total amount of the reservation.

Please note that check-in time for Standard Deluxe Rooms and Superior Deluxe Rooms is from 14:00. During July, August and September, check-in will be done from 15:00.

Please note that the Standard Rooms, Standard Studios and Standard Apartments are located on the lower floors of the hotel. These rooms and apartments do not have a view.

Please note that all guests must present the credit card used to secure the reservation during check-in. Confirmation of ownership will be made upon presentation of an official identification document. If you are not the owner or intend to pay at the hotel with a different credit card from the one used to guarantee the reservation, the hotel will refund any amount already charged on the card used as guarantee. Full payment of the reservation will be made in person using the new credit card provided.

When booking 5 rooms or more, different policies will apply and a deposit is required to guarantee the reservation. The property will be in contact to confirm the amount to be prepaid and provide further information

모든 투숙객은 체크인 시 사진이 부착된 유효한 신분증과 신용카드를 제시하셔야 합니다. 모든 별도 요청 사항은 체크인 시 가능한 경우에 한해 제공되며, 추가 비용이 부과될 수도 있음을 안내드립니다.

예상 도착 시간을 Troia Design Hotel에 미리 알려주세요. 예약 시 별도 요청란에 기재하거나 예약 확인서에 기재된 숙소 연락처로 직접 연락하셔도 됩니다.

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